The following Sub-Processors may process Customer Personal Data in connection with the Services. HuskyVoiceAI maintains this list in accordance with applicable data protection laws and contractual obligations.
Authorized Sub-Processors
| Sub-Processor Name | Purpose of Processing | Data Categories | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting & storage | Application data, call recordings, metadata | Mumbai, India |
| MongoDB Atlas | Managed database hosting | Structured data, metadata | Mumbai, India |
| Twilio | Telephony routing | Phone numbers, call metadata | Regional |
| Airtel | Telephony routing | Phone numbers, call metadata | India |
| Tata Tele Business Services | Telephony routing | Phone numbers, call metadata | India |
| OpenAI | AI language inference | Transient transcripts & prompt-response data | May involve processing outside India |
| Cartesia | Voice processing | Audio streams | Region per provider |
| LiveKit Cloud | Real-time voice infrastructure | Live audio streams | Region aligned to deployment |
Sub-Processor Changes
HuskyVoiceAI may update this list from time to time. Material changes will be communicated in accordance with applicable contractual obligations.
Subscribe to notifications: Customers may subscribe to Sub-Processor change notifications by emailing dpa@huskyvoice.ai
Legal Framework
- Customer provides general authorization for HuskyVoiceAI to engage Sub-Processors in connection with the Services.
- Sub-Processors are subject to data protection obligations equivalent to those in our Data Processing Agreement.
- Customers may object to new Sub-Processors on reasonable data protection grounds within 15 days of notice.
- If objection cannot be resolved, customers may terminate affected Services without penalty.
Questions or Concerns?
For inquiries about Sub-Processors, data protection practices, or to subscribe to change notifications, please contact our Data Protection team at dpa@huskyvoice.ai