HuskyVoice.AI LogoHuskyVoice.AI
Security & Trust

Enterprise-Grade Security Built for India

Secure voice AI infrastructure with India-first data residency, military-grade encryption, and compliance with DPDP Act. Your call data stays protected.

India-First

AWS Mumbai Default

AES-256

Military-Grade Encryption

Monitored

24/7 Security Monitoring

Compliant

DPDP Act Aligned

Our Security Foundation

Six pillars of enterprise-grade security protecting your voice data

India-First Data Residency

All customer data stored securely in AWS Mumbai region by default. Regional deployment available for enterprise customers.

  • Default: AWS Mumbai
  • Call recordings & transcripts
  • Metadata & workflow data
  • Enterprise regional provisioning

Data Encryption

Military-grade encryption protecting data in transit and at rest with secure key management.

  • TLS 1.2+ in transit
  • AES-256 at rest
  • Secure KMS
  • Service-to-service mTLS

Access Controls

Role-based access control with multi-factor authentication and comprehensive audit logging.

  • Role-based access
  • MFA enforcement
  • Audit logs
  • Zero-trust architecture

Infrastructure Security

Enterprise-grade cloud infrastructure with DDoS protection, WAF, and network isolation.

  • AWS security
  • DDoS mitigation
  • Web application firewall
  • VPC isolation

Monitoring & Alerting

Real-time security monitoring, threat detection, and incident response protocols.

  • 24/7 monitoring
  • Threat detection
  • Incident response
  • Security dashboards

Compliance & Testing

Regular security audits, penetration testing, and compliance with data protection regulations.

  • Security audits
  • Pen testing
  • DPDP Act compliant
  • Compliance documentation

Data Residency

India-First by Default

All customer accounts provisioned in AWS Mumbai. Call recordings, transcripts, metadata, and workflow data remain in-region.

Enterprise Regional Deployment

For international operations, we support region-based provisioning with no automatic cross-region replication unless contractually agreed.

Compliance

Regulatory Alignment

Built to align with the Digital Personal Data Protection Act 2023 (DPDP Act), responsible telecom practices for handling voice communications, and enterprise data protection standards.

Enterprise Documentation

Security audits, penetration testing results, compliance certifications, and DPAs available for enterprise customers.

Incident Response & Notification

Structured Response Process

We follow a comprehensive incident response process covering triage, containment, investigation, remediation, and post-incident review. This ensures rapid identification and resolution of any security issues.

Sub-Processor Coordination

We coordinate with relevant sub-processors (e.g., telecom providers, cloud infrastructure, AI providers) when needed to ensure comprehensive incident management.

Customer Notification

For confirmed incidents involving unauthorized access to customer data, we provide timely customer notification including impact scope, mitigations taken, and recommended customer actions.

Learn more: Incident Response Summary

Compliance & Trust Documentation

Detailed resources for understanding our security commitments and data handling practices

Data Processing Addendum

Comprehensive legal framework detailing how customer data is processed and protected in accordance with data protection laws.

View DPA

Sub-Processor List

Complete list of third-party sub-processors we use for infrastructure, AI processing, and service delivery.

View Sub-Processors

Data Retention Policy

Detailed information about how long different types of data are retained and how they are securely deleted.

View Retention Policy

Privacy Policy

Complete information about how we collect, use, and protect your personal information.

View Privacy Policy

Incident Response

Our incident detection and response procedures, severity levels, customer notification processes, and security vulnerability reporting.

View Incident Response

Acceptable Use Policy

Standards and guidelines for responsible use of our voice automation platform to prevent abuse, fraud, and unlawful calling.

View AUP

Security Questions Answered

Everything you need to know about HuskyVoiceAI security

Security Questions?

Get detailed security documentation, compliance certifications, and complete security questionnaires for your requirements.

Contact Security Team