AI Receptionist for Hospitals

Never Miss a Patient Call - Even During Peak OPD Hours

Hospitals handle hundreds of patient calls every day - OPD appointments, doctor availability, rescheduling, test reports, billing queries, and emergencies. When calls go unanswered or get stuck in IVRs, patient trust drops and revenue leaks silently.

HuskyVoiceAI is an AI receptionist built specifically for Indian hospitals.

It answers every call instantly, books and reschedules appointments, routes calls to the right department, and supports patients in Hinglish and regional languages - 24/7.

No IVRs. No apps. Just natural phone conversations.

Trusted by hospitals and multi-specialty centers across India.

The Problem Hospitals Face Every Day

Peak OPD Call Overload

Morning OPD hours flood reception desks with appointment and inquiry calls, overwhelming staff.

Missed & Dropped Calls

Busy lines mean lost appointments, frustrated patients, and poor first impressions.

Doctor Schedule Changes

Doctor leaves, emergencies, and overruns force manual rescheduling - often after hours.

After-Hours Blind Spots

Patients call at night for information, reports, or urgent queries - but no one answers.

Non-Clinical Calls Waste Time

Billing, directions, report status, and FAQs consume hours meant for patient care.

Meet HuskyVoiceAI

A 24x7 AI Receptionist Built for Hospital Operations

HuskyVoiceAI answers every patient call like a trained hospital front-desk executive - calmly, clearly, and accurately. It understands intent, urgency, language, and context, then takes action automatically or routes calls when human intervention is required.

What the AI Receptionist Handles for Hospitals

Doctor Appointment Booking

Patients call to book OPD appointments. The AI checks doctor availability, books slots, and sends confirmations via SMS or WhatsApp.

Appointment Rescheduling (Doctor on Leave)

When a doctor goes on leave or OPD timings change, HuskyVoiceAI calls affected patients automatically, explains the reason politely, offers alternate doctors or dates, and updates schedules instantly.

General Hospital & Clinic Enquiries

Handles common questions like OPD timings, department availability, location & directions, insurance/cashless info, and visiting hours. Available 24/7, in multiple languages.

Test Report Status Checks

Patients call to ask: "My blood report was done yesterday, is it ready?" The AI verifies status and guides them on next steps - without disturbing staff.

Patient Feedback & Reviews

After visits, the AI can call patients to collect service feedback, record satisfaction scores, and flag negative experiences for follow-up.

Built for Indian Hospitals (Not Generic Call Centers)

Understands Hinglish + Indian accents
Supports regional languages
No IVR trees or robotic menus
Designed around OPD workflows
India-based support and onboarding
"We tried IVRs for years. They frustrated patients and dropped leads. HuskyVoiceAI understands Hinglish naturally and actually sounds human. It's the first voice AI that feels built for Indian hospitals."

- Hospital Operations Head, Bangalore

How It Works (Simple & Fast)

No app downloads. No retraining patients.

1

Patient calls your hospital number

2

HuskyVoiceAI answers instantly

3

Intent is identified (appointment, enquiry, report, emergency)

4

Action taken or call routed

5

HMS updated + confirmation sent

Results Hospitals See Within Weeks

MetricBeforeAfter HuskyVoiceAI
Call Answer Rate60-70%100%
OPD No-Shows25-30%10-15%
After-Hours Coverage0%24x7
Front Desk LoadHighReduced by 60-70%
Patient SatisfactionAverageSignificantly higher

Designed for All Hospital Types

Multi-Specialty Hospitals
Single-Specialty Hospitals
Government & Trust Hospitals
Corporate Hospital Chains
Day Care & OPD Centers

For smaller practices, see: AI Receptionist for Clinics

Secure, Scalable & Compliant

End-to-end encrypted calls
Secure cloud infrastructure
Audit logs & call recordings
Easy integration with HMS / EMR systems
Scales from 1 OPD to multi-location hospitals

Why Hospitals Choose HuskyVoiceAI Over IVRs

FeatureTraditional IVRHuskyVoiceAI
Conversation StyleRigid menusNatural conversation
UnderstandingButton-basedUnderstands context
Task HandlingOne task at a timeHandles multiple intents
Language SupportMostly EnglishMultilingual
Follow-upsPassiveProactive follow-ups

Start with a Hospital Pilot

You don't need a long contract or heavy integration to begin.

Dedicated India phone number
Instant setup
Pay-as-you-go pricing
See results in days, not months

Looking for a broader overview? Read: Healthcare Voice AI for Clinics & Hospitals

Available in 25+ Indian Cities

AI receptionist solutions for hospitals across major metros, tier-2, and tier-3 cities in India

Frequently Asked Questions