Never Miss a Patient Call - Even During Peak OPD Hours
Hospitals handle hundreds of patient calls every day - OPD appointments, doctor availability, rescheduling, test reports, billing queries, and emergencies. When calls go unanswered or get stuck in IVRs, patient trust drops and revenue leaks silently.
HuskyVoiceAI is an AI receptionist built specifically for Indian hospitals.
It answers every call instantly, books and reschedules appointments, routes calls to the right department, and supports patients in Hinglish and regional languages - 24/7.
No IVRs. No apps. Just natural phone conversations.
Trusted by hospitals and multi-specialty centers across India.
Morning OPD hours flood reception desks with appointment and inquiry calls, overwhelming staff.
Busy lines mean lost appointments, frustrated patients, and poor first impressions.
Doctor leaves, emergencies, and overruns force manual rescheduling - often after hours.
Patients call at night for information, reports, or urgent queries - but no one answers.
Billing, directions, report status, and FAQs consume hours meant for patient care.
A 24x7 AI Receptionist Built for Hospital Operations
HuskyVoiceAI answers every patient call like a trained hospital front-desk executive - calmly, clearly, and accurately. It understands intent, urgency, language, and context, then takes action automatically or routes calls when human intervention is required.
Patients call to book OPD appointments. The AI checks doctor availability, books slots, and sends confirmations via SMS or WhatsApp.
When a doctor goes on leave or OPD timings change, HuskyVoiceAI calls affected patients automatically, explains the reason politely, offers alternate doctors or dates, and updates schedules instantly.
Handles common questions like OPD timings, department availability, location & directions, insurance/cashless info, and visiting hours. Available 24/7, in multiple languages.
Patients call to ask: "My blood report was done yesterday, is it ready?" The AI verifies status and guides them on next steps - without disturbing staff.
After visits, the AI can call patients to collect service feedback, record satisfaction scores, and flag negative experiences for follow-up.
"We tried IVRs for years. They frustrated patients and dropped leads. HuskyVoiceAI understands Hinglish naturally and actually sounds human. It's the first voice AI that feels built for Indian hospitals."
- Hospital Operations Head, Bangalore
No app downloads. No retraining patients.
| Metric | Before | After HuskyVoiceAI |
|---|---|---|
| Call Answer Rate | 60-70% | 100% |
| OPD No-Shows | 25-30% | 10-15% |
| After-Hours Coverage | 0% | 24x7 |
| Front Desk Load | High | Reduced by 60-70% |
| Patient Satisfaction | Average | Significantly higher |
For smaller practices, see: AI Receptionist for Clinics
| Feature | Traditional IVR | HuskyVoiceAI |
|---|---|---|
| Conversation Style | Rigid menus | Natural conversation |
| Understanding | Button-based | Understands context |
| Task Handling | One task at a time | Handles multiple intents |
| Language Support | Mostly English | Multilingual |
| Follow-ups | Passive | Proactive follow-ups |
You don't need a long contract or heavy integration to begin.
Looking for a broader overview? Read: Healthcare Voice AI for Clinics & Hospitals
Specialized AI solutions for different hospital challenges
Automated appointment booking, queuing, and department routing for OPD calls
Never lose another patient lead - answer every call instantly, 24/7
Support calls in Hindi, Hinglish, Tamil, Telugu, Kannada, and 4+ regional languages
Automated appointment rescheduling via voice calls, reducing manual coordination
24/7 availability - answer emergencies and routine calls after office hours
Why conversational AI is superior to traditional IVR systems
AI receptionist solutions for hospitals across major metros, tier-2, and tier-3 cities in India